This policy explains in general terms how the company collects, uses and discloses the personal data of visitors to this website, under Thailand’s Personal Data Protection Act B.E. 2562 (2019) (PDPA).
1. Who we are
This website is operated by LVMH Group Co., Ltd. (“the company” or “we”), the data controller for personal data collected through this website. You can reach us through the channels in section 9.
2. Data we collect
- Data you enter in our forms, such as your name, company or organisation, job title, email, phone number, products of interest, details of your needs and any files you attach, when you request a quotation or documents or send us a message
- Account data, if you choose to set a password to create a customer account (optional)
- Technical data, such as IP address, browser information and website usage, recorded automatically
- Data you send through other channels, such as LINE messages, email or phone calls
Please do not send sensitive or unnecessary personal data in forms or attachments.
3. How we use your data
- To respond to requests, prepare quotations, send documents and contact you
- To serve and support customers, including related sales, paperwork and accounting
- To keep the website secure and prevent spam and misuse
- To improve our website and services
- To comply with the law and to exercise or defend the company’s legal rights
Depending on the case, we rely on a legal basis under the PDPA such as taking steps at your request before or to enter into a contract, legitimate interests, legal obligations, or your consent where it is required.
4. Who we share data with
We do not sell your personal data. We may share data, only as needed, with
- Relevant staff of the company
- Service providers who help us operate, such as website, email, business system and delivery providers
- Business partners or product manufacturers, when needed to handle your request
- Government agencies or authorities, when required by law
Some service providers may store data on servers outside Thailand. In that case we act as the PDPA requires.
5. Cookies
This website uses cookies and similar technologies (such as browser storage) so that the website works, for example to remember your language, the items in your quote basket and your sign-in.
If the website enables analytics or marketing cookies, we will ask for your consent through the cookie banner first. You can change your choice at any time with the “Cookie settings” link at the bottom of the page, or block and delete cookies in your browser settings, which may stop some parts of the website from working.
6. How long we keep data
We keep data only as long as needed for the purposes in this policy, or as required by law. When it is no longer needed, we delete or destroy it, or make it no longer identify you.
7. Your rights
Subject to the PDPA, you have the right to access and obtain a copy of your data, to have it corrected, deleted or restricted, to object to its use, to receive or transfer it, and to withdraw consent you have given, as well as to complain to the Personal Data Protection Committee.
You can exercise your rights through the channels in section 9. We may ask for more information to verify your identity, and will consider requests as the law provides.
8. Security and changes to this policy
We use appropriate measures to look after your data and limit access to those who need it.
This website may link to other websites or services, such as LINE, Facebook and Google Maps, which have their own privacy policies.
We may update this policy from time to time. The latest version will always be on this page.
9. Contact us
LVMH Group Co., Ltd.
3176 Soi Lat Phrao 128/4, Lat Phrao Road, Khlong Chan, Bang Kapi, Bangkok 10240, Thailand
Phone 02-959-9595 · Email info@lvmhgroup.co.th